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Questions

Hosting
Are there any hidden costs?
How easy is it to upgrade?
What is hosting?
Can you design my site for me?
You say you have PHP installed, how do I define my pages to work with PHP?
How much space can you provide?
Would I have access to my log files?
What is Bandwidth/Data Transfer?
Can you provide UK and US located hosting?
What is your Primary DNS server IP address?
Do you support .htaccess files?
Is SSH supported?
Do you share your servers with anybody?
What is your Secondary DNS server IP address?
Is the the disk space allocation for both the web pages, and the size of any MySQL database I set up?
Do you run PHP in safe mode?
Would I have access to the custom 404 error page?
Do you advertise on forwarding pages?
Do you have ImageMagick Installed?
Do you support Sever Side Include?
NS2.PHP5HOSTING.NET
I know i want a domain name and I want a website but I dont understand all the words.
What is your Primary DNS server Name?
Can I use .htaccess to protect my directories?
Do you support JSP Sevlets?
Do you support WAP?
Do you have Curl installed?
Does each account get its own MySQL database?
Can I downgrade my account?
Do you support Shockwave?
How much notice do I have to give to cancel my account?
Do you support GD 2?
 
CGI Scripts
Will you install Perl modules?
Where is the location of sendmail?
Would I have a cgi-bin to run CGI my own custom scripts?
How do I make my scripts executable using WSFTP?
Will you fix scripts for me that I can't get to work?
How do I make my scripts executable using SSH
How do I make my scripts executable using cuteftp version4?
Where is perl located?
Do you support Perl?
 
Refunds
If I am not happy with your service can I claim a refund?
Can I get a refund if I buy a reseller account?
Will I receive all my money back?
If I buy a domain name as well as hosting, will I receive a refund on the cost of the domain name as well?
 
Resellers
Can my customers have the Virtual POP server you offer to your customers?
Can my customers then use my secure server?
Will I have root access to the server?
Does the reseller account use one IP address for all the domains?
Will my customers have access to the custom 404 error page?
Is there a set-up fee for each new account? (For new domains names, beside the domain name registration)
Can I cancel my account at any time?
Will my customers have telnet access?
Will my customers be able to change their own passwords?
Can I have more then one IP address?
How many accounts can I put on each of the reseller accounts?
How can I monitor the bandwidth and disk space I have used?
Will my customers have access to their own web logs?
Will the reseller package support PHP versions 3 and 4?
Do domains ordered belong to me or Carpe Diem?
What DNS servers will I be updating?
Can I use your secure server if I don’t want my own?
How will MySQL work for my customers?
Will my customers have a POP account?
Is there a control panel to set-up any new account (domain name) with the reseller account?
You already provide me with hosting, can I transfer these accounts over to the reseller package?
Will my customers have FTP access?
I would like my own secure website rather then use your secure certificate, can I purchase one from you and use it with the reseller account?
Can I provide forwarding?
Does this include multiple MySQL databases?
 
DNS
What are your DNS settings for hosting accounts?
What are your DNS settings for reseller accounts/customers?
 
MySQL
Does your firewall allow remote connections?
Can I backup MySQL?
How do I connect to Perl using MySQL?
Is MySQL installed by default?
 
Domains
If I buy a domain through you can I use your DNS servers to point my domain to my own server?
Is there a control panel to make changes for domains I buy through you?
Do you charge to transfer domains to other ISP's
Are domains I register in my name or yours?
 


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